{"id":14940,"date":"2021-01-16T02:05:19","date_gmt":"2021-01-16T00:05:19","guid":{"rendered":"https:\/\/goodpointchemicals.com\/claims-and-returns\/"},"modified":"2021-01-16T02:05:21","modified_gmt":"2021-01-16T00:05:21","slug":"claims-and-returns","status":"publish","type":"page","link":"https:\/\/goodpointchemicals.com\/en\/claims-and-returns\/","title":{"rendered":"Claims and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14940\" data-post-id=\"14940\" data-obj-id=\"14940\" class=\"elementor elementor-14940 dce-elementor-post-14940 elementor-13945\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4159c6c elementor-section-height-min-height elementor-section-items-bottom elementor-section-stretched elementor-section-boxed elementor-section-height-default\" data-id=\"4159c6c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae918ef\" data-id=\"ae918ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65b7731 elementor-widget elementor-widget-heading\" data-id=\"65b7731\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Claims and returns<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e01ff5f elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-id=\"e01ff5f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e585f0\" data-id=\"1e585f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4af043 elementor-widget elementor-widget-text-editor\" data-id=\"e4af043\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>The right to return goods and submit claims does not apply if the buyer is a legal entity.<\/p>\n<p><strong>Resolution of disputes<\/strong><\/p>\n<p>These terms and conditions and sale &amp; purchase order agreements take into account the legislation of the Republic of Estonia.\u00a0Any disputes are resolved by way of negotiations in the interests of the client in order to find the best possible solution.<\/p>\n<p>If the buyer has any complaints about the Goodpointchemicals.com online store, these must be e-mailed to <a href=\"mailto:minnamai@gpc.ee\">minnamai@gpc.ee<\/a> or submitted by calling +372 5627 5636 (9:00-17:00 Monday-Friday).<\/p>\n<p>If the buyer and Goodpoint Chemicals O\u00dc are unable to resolve the dispute by agreement, the buyer may turn to the Consumer Disputes Committee.\u00a0This committee is a body of the Consumer Protection and Technical Surveillance Authority, which is located at Pronksi tn 12, 10117 Tallinn, telephone:\u00a0<a href=\"tel:620%201707\">+372 620 1707<\/a>, e-mail address:\u00a0<a href=\"mailto:info@tarbijakaitseamet.ee\">info@tarbijakaitseamet.ee<\/a>.\u00a0Its procedural terms can be viewed and applications submitted <a href=\"http:\/\/www.komisjon.ee\/\" target=\"_blank\" rel=\"noopener\">here<\/a>. The committee is competent to resolve disputes arising from an agreement entered into between a buyer and Goodpoint Chemicals O\u00dc. The reviewing of the buyer&#8217;s complaint by the committee is free of charge. The buyer may also present their case on the European Union&#8217;s consumer dispute resolution platform <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home.show&amp;lng=ET\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><strong>Additional information<\/strong><\/p>\n<p>Goodpoint Chemicals O\u00dc reserves the right to amend the content, prices and systems of the online store.<\/p>\n<p>Additional information about products, delivery, payment terms and more can be obtained by calling\u00a0+372 5627 5636 or e-mailing minnamai@goodpointchemicals.com.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The right to return goods and submit claims does not apply if the buyer is a legal entity. Resolution of disputes These terms and conditions and sale &amp; purchase order agreements take into account the legislation of the Republic of Estonia.\u00a0Any disputes are resolved by way of negotiations in the interests of the client in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/pages\/14940"}],"collection":[{"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/comments?post=14940"}],"version-history":[{"count":1,"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/pages\/14940\/revisions"}],"predecessor-version":[{"id":14941,"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/pages\/14940\/revisions\/14941"}],"wp:attachment":[{"href":"https:\/\/goodpointchemicals.com\/en\/wp-json\/wp\/v2\/media?parent=14940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}